Guest Services Shift Lead — Customer Focus & Store Ops

Pilot Flying J; Mebane (NC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store employees and oversee daily operations, ensuring top-notch customer service and smooth facility performance.

The role emphasizes teamwork, reliability, and the ability to manage a flexible schedule across nights, days, weekends, and holidays. Pay starts between the stated range, with benefits such as medical plans and 401(k) options.

Qualifications

• Experience in retail operations.
• Strong customer service skills to foster a customer-focused culture.
• Proficiency with a calculator, computer, and related equipment.
• Ability to work as part of a team with diverse stakeholders.
• Flexibility to work nights, days, weekends and holidays; schedule may vary.
• Background check is required.

Responsibilities

• Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate would possess excellent customer service skills to respond to customer needs and be self-motivated to assist managers in keeping the facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Calculator proficiency

Teamwork

Flexible schedule

Background check

Job description

Pilot Company is seeking a Shift Leader to supervise store employees and oversee daily operations, ensuring top-notch customer service and smooth facility performance.

The role emphasizes teamwork, reliability, and the ability to manage a flexible schedule across nights, days, weekends, and holidays. Pay starts between the stated range, with benefits such as medical plans and 401(k) options.