Guest Services Shift Lead - Cash & Guest Experience

Pilot Flying J; Grand Ledge (MI); On-site; USD 18,914 - 25,830; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J is looking for a motivated individual to manage shift operations in Grand Ledge, Michigan. Responsibilities include processing transactions, leading cashiers, and maintaining service quality. Candidates should have experience in customer service and cash handling.

Starting pay rates range from $13.73 to $18.75 per hour, with additional benefits including fuel discounts, medical plans, 401(k), flexible schedules, and weekly pay.

Qualifications

• Experience leading a team and handling cash transactions.
• Excellent customer service and conflict resolution skills.

Responsibilities

• Lead cashiers to process transactions during shifts.
• Ensure quality service is delivered to guests.
• Address guest complaints and team member issues.

Skills

Cash handling

Customer service

Team leadership

Job description

Pilot Flying J is looking for a motivated individual to manage shift operations in Grand Ledge, Michigan. Responsibilities include processing transactions, leading cashiers, and maintaining service quality. Candidates should have experience in customer service and cash handling.

Starting pay rates range from $13.73 to $18.75 per hour, with additional benefits including fuel discounts, medical plans, 401(k), flexible schedules, and weekly pay.