Guest Services Shift Lead

Concessions International; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Concessions International in Atlanta is seeking a dedicated individual to support operations and enhance superior guest service. The role involves performing transactions, assisting in food preparation, managing cash, and leading employees in daily operations.

The candidate should have a high school diploma and 1-2 years of supervisory customer service experience. Certification in food safety is necessary. Strong communication skills are essential to effectively engage with guests and coworkers.

Qualifications

• 1-2 years of previous supervisory and customer service experience.
• Ability to obtain alcohol awareness and/or ServSafe Food Safety certification.
• Strong communication skills to interact effectively with guests and coworkers.

Responsibilities

• Ensure guests receive superior service and a friendly environment.
• Handle cash transactions and ensure accurate payments.
• Train and support associates in unit standards and customer service.

Skills

Customer service

Food safety knowledge

Cash handling

Team leadership

Education

High school diploma or GED

Job description

Concessions International in Atlanta is seeking a dedicated individual to support operations and enhance superior guest service. The role involves performing transactions, assisting in food preparation, managing cash, and leading employees in daily operations.

The candidate should have a high school diploma and 1-2 years of supervisory customer service experience. Certification in food safety is necessary. Strong communication skills are essential to effectively engage with guests and coworkers.