Guest Services & Rooms Coordinator

Fayette Chamber of Commerce; Atlanta (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Incredible travel perks

Own a piece of Hilton

Paid parental leave

Personalized caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Financial security for your future

Job summary

Signia by Hilton Atlanta is seeking a Rooms Coordinator to join our team at the iconic Georgia World Congress Center. You’ll help deliver memorable stays by handling guest logistics with warmth and professionalism.

Our core values — hospitality, integrity, leadership, teamwork, ownership, and a sense of Now — guide daily tasks, from managing pre-arrival details to coordinating group arrivals and providing friendly phone support.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and doing the right thing.
• Inspiring others through Leadership and teamwork.

Responsibilities

• Manage pre-arrival details: Confirm reservations, assign accommodations, and fulfill special requests prior to guest arrival
• Coordinate group arrivals: Oversee tour and pre-assigned group arrivals for a seamless experience
• Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
• Provide phone support: Answer and route incoming calls, maintain call logs, and follow up to ensure guest satisfaction

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Now

Job description

Signia by Hilton Atlanta is seeking a Rooms Coordinator to join our team at the iconic Georgia World Congress Center. You’ll help deliver memorable stays by handling guest logistics with warmth and professionalism.

Our core values — hospitality, integrity, leadership, teamwork, ownership, and a sense of Now — guide daily tasks, from managing pre-arrival details to coordinating group arrivals and providing friendly phone support.