Guest Services Representative — Winter Ski Resort

Mountain Capital Partners, LLC; Sandia Park (NM); On-site; USD 19,000 - 25,000; Full time

Job summary

Sandia Peak Ski Area is seeking friendly, dependable Guest Services Representatives for the 2026/2027 winter season. You will assist visitors with tickets, season passes, RFID access, and general questions, creating a welcoming experience for guests.

Responsibilities include selling lift tickets, checking in guests for lessons, operating RFID systems, handling cash/credit transactions, and collaborating with Ski School and Lift Operations to support daily ski area operations.

Qualifications

• Excellent customer-service and communication skills.
• Comfortable working with computers, POS systems, and technology.
• Schedule includes weekends and holidays during winter season.

Responsibilities

• Sell and issue lift tickets and season passes.
• Check in guests for ski and snowboard lessons.
• Operate and troubleshoot RFID ticketing/access systems.
• Handle cash, credit card, and other transactions accurately.
• Answer questions about tickets, lessons, hours, and policies.

Skills

Customer service

Cash handling

POS systems

RFID systems

Communication

Tools

RFID ticketing system

POS systems

Job description

Sandia Peak Ski Area is seeking friendly, dependable Guest Services Representatives for the 2026/2027 winter season. You will assist visitors with tickets, season passes, RFID access, and general questions, creating a welcoming experience for guests.

Responsibilities include selling lift tickets, checking in guests for lessons, operating RFID systems, handling cash/credit transactions, and collaborating with Ski School and Lift Operations to support daily ski area operations.