Track Experience Associate - Safety & Guest Service

Kart Directory; Stamford (CT); Hybrid; USD 30,000 - 42,000; Full time

Job summary

RPM Raceway Stamford is seeking enthusiastic Track Operations Associates to help create a thrilling and safe racing experience for guests. You will monitor races, enforce safety protocols, assist guests with helmet fitting and race prep, and ensure smooth kart launches and operations on the track.

The role emphasizes vigilance, customer service, and teamwork in a fast-paced, weekend/evening/holiday environment to deliver memorable racing experiences for all guests.

Qualifications

• Positive attitude and strong customer service skills.
• Ability to stay alert and work in a fast-paced environment.
• Comfortable standing for extended periods and during evenings/weekends/holidays.
• Team player with a commitment to safety.

Responsibilities

• Monitor kart races and enforce all safety procedures.
• Assist guests with helmet fitting, race preparation, and track instructions.
• Safely launch and receive karts on the track.
• Respond quickly to track conditions and guest needs.
• Maintain a clean, organized, and safe racing environment.

Skills

Guest service

Safety awareness

Team player

Stand/shift endurance

Job description

RPM Raceway Stamford is seeking enthusiastic Track Operations Associates to help create a thrilling and safe racing experience for guests. You will monitor races, enforce safety protocols, assist guests with helmet fitting and race prep, and ensure smooth kart launches and operations on the track.

The role emphasizes vigilance, customer service, and teamwork in a fast-paced, weekend/evening/holiday environment to deliver memorable racing experiences for all guests.