Guest Services Rep

UT Health East Texas; Tyler (TX); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

UT Health Tyler in Tyler, TX is seeking a day shift, full-time Guest Services Rep to handle hospital access screening and deliver exceptional customer service. In this role you will screen patients, visitors, employees and vendors, take temperatures, provide appropriate PPE, and support the front-line operations to ensure a safe and welcoming environment for all.

Qualifications include a high school diploma and at least one year of customer service experience; basic computer skills and comfort

Qualifikationen

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Comfort with Microsoft Windows; basic database and word processing skills.

Aufgaben

• Screen patients and visitors entering the facility with excellent customer service.
• Screen employees, vendors, and other entrants for access.
• Ask screening questions and record temperatures accurately.
• Provide appropriate PPE and assist with patient transport if needed.

Kenntnisse

Customer service

Ausbildung

High school diploma

Tools

Windows OS

Jobbeschreibung

Overview

Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our Midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

• The Patient / Visitor Screener will provide hospital access screening with excellent customer service skills.
• Responsible for screening employees, visitors, patients and vendors who enter the facility.
• Hospital Access Screener will ask screening questions and accurately obtain temperatures.
• This individual will provide appropriate PPE.
• May be responsible for the safe transport of patients via wheelchai r.

Qualifications

Job Requirements:

• High school diploma or equivalent.
• One year of customer service experience.
• Basic personal computer skills and comfort with the Microsoft Windows operating system; database and word processing skills.