Guest Services Rep

UT Health East Texas; Tyler (TX); Vor Ort; USD 32.000 - 36.000; Vollzeit

Benefits dieser Stelle

Tuition assistance

Paid time off

Comprehensive health benefits

Supportive, inclusive culture

Zusammenfassung

UT Health East Texas in Tyler, TX is seeking a day shift, full-time Guest Services Rep to greet patients and visitors and help them navigate the hospital efficiently and compassionately.

You will deliver excellent customer service, follow hospital routines, and support a welcoming, patient-centered environment while upholding safety and privacy standards. This role offers stable hours and opportunities for growth within our team.

Qualifikationen

• High school diploma or equivalent.
• One year of customer service experience.
• Basic personal computer skills and comfort with Windows; database/word processing.

Aufgaben

• Screen patients/visitors and vendors entering the facility.
• Provide hospital access screening with excellent customer service.
• Take temperatures as part of screening.
• Provide appropriate PPE.
• May transport patients via wheelchair.

Kenntnisse

Customer service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Overview

Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX.

Overview

Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

• UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our Midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

• The Patient / Visitor Screener will provide hospital access screening with excellent customer service skills.
• Responsible for screening employees, visitors, patients and vendors who enter the facility.
• Hospital Access Screener will ask screening questions and accurately obtain temperatures.
• This individual will provide appropriate PPE.
• May be responsible for the safe transport of patients via wheelchai r.

Qualifications

Job Requirements:

• High school diploma or equivalent.
• One year of customer service experience.
• Basic personal computer skills and comfort with the Microsoft Windows operating system; database and word processing skills.