Guest Services Rep

Tyler Regional Hospital; Tyler (TX); Presencial; USD 21.000 - 29.000; Jornada completa

Descripción de la vacante

Tyler Regional Hospital in Tyler, TX is seeking a day shift, full-time Guest Services Representative to welcome patients and visitors and help keep the hospital running smoothly. You will assist with directions, screening, and safety procedures.

The position requires a high school diploma and at least one year of customer service experience, plus basic computer skills and teamwork. Join a patient-focused team committed to excellent care.

Formación

• High school diploma or equivalent required.
• At least 1 year of customer service experience.
• Basic computer skills and comfort with Windows OS.

Responsabilidades

• Screen patients, visitors, employees, and vendors entering the facility with excellent customer service.
• Take temperatures and follow screening protocols.
• Distribute PPE and assist with safe patient transport as needed.

Conocimientos

Customer service

Communication

Screening

PPE handling

Educación

High school diploma or equivalent

Herramientas

Windows OS

Descripción del empleo

Overview

Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our Midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region's only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

Responsibilities

• The Patient / Visitor Screener will provide hospital access screening with excellent customer service skills.
• Responsible for screening employees, visitors, patients and vendors who enter the facility.
• Hospital Access Screener will ask screening questions and accurately obtain temperatures.
• This individual will provide appropriate PPE.
• May be responsible for the safe transport of patients via wheelchai r.

Qualifications

Job Requirements:

• High school diploma or equivalent.
• One year of customer service experience.
• Basic personal computer skills and comfort with the Microsoft Windows operating system; database and word processing skills.