Guest Services Receptionist

Sholom; Saint Paul (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Guest Services Receptionist to join their vibrant team in Saint Paul. This role offers you the opportunity to be the first point of contact for clients and visitors, ensuring a warm welcome and efficient service. You will manage phone calls, assist with administrative tasks, and maintain a safe and organized reception area. With competitive pay and a comprehensive benefits package including tuition assistance and wellness programs, this position is perfect for those looking to grow in a supportive environment. Embrace this chance to make a difference in a community-focused organization!

Benefits

Tuition Assistance

Comprehensive Benefit Packages

Paid Time Off

403(b) Retirement Plan

Company Sponsored Training

Employee Assistance Programs

Free Fitness Membership

Access to Public Transportation

Qualifications

• 1+ years of receptionist or administrative experience required.
• High level of customer service and effective problem-solving skills.

Responsibilities

• Screen and direct incoming phone calls to appropriate staff.
• Greet visitors and ensure safety by monitoring camera feeds.
• Maintain the reception area and assist with clerical duties.

Skills

Customer Service

Problem Solving

Microsoft Word

Microsoft Excel

Database Management

Education

High School Diploma or Equivalent

Tools

HRIS

Microsoft Outlook

Job description

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This range is provided by Sholom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $15.00/hr

The Guest Services Receptionist: (a) screens/directs incoming phone calls to appropriate staff/departments, (b) greets and answers questions from clients, visitors and staff, (c) and completes daily and as-needed administrative tasks.

Schedule

• Saturday 7am - 2:30pm
• Sunday 7am - 1:30pm
• 1-2 Weekday Shifts 7am - 11:30am
• *evening shifts could be a possibility from 2:30pm - 8pm
  
  

Benefits Of Working At Sholom

• Tuition Assistance for ongoing education – Receive up to $5,250 per year towards your education!
• Competitive Wages and Holiday Pay
• Comprehensive Benefit Packages - Medical, Dental, Vision, Life and Disability Insurance
• Paid Time Off (PTO)/Sick and Safe Time (SST)
• 403(b) Retirement Plan with discretionary employer match
• Company sponsored training and development opportunities to advance your career
• Employee Assistance Programs for physical, mental, and financial wellness
• Free membership to Sholom’s Fitness and Vitality Centers
• Easy access to major bus routes and public transportation
• And many more benefits, discounts, and perks!
  
  

Primary Responsibilities

• Screen and direct incoming phone calls to the appropriate staff and departments, relaying verbal and written messages as needed.
• Greet everyone that enters the facility including visitors, vendors, families, and staff.
• Ensure safety by viewing camera monitors, watching for suspicious activity, responding to potentially dangerous situations (i.e. wandering program alert), and checking in on residents/tenants when appropriate.
• Ensure documentation is maintained to comply with applicable policies and regulations; assist in the ordering, receiving, stocking and distribution of office supplies as appropriate; update daily communication sheets depending on location.
• Clean, organize and maintain the reception area.
• Assist with other clerical duties such as photocopying and maintaining copier, laminating, filing, running reports, and typing documents as needed.
  
  

Job Specifications

Education, Experience and Certifications

• High school diploma or equivalent required.
• One or more years receptionist, customer service or administrative/office experience required, preferably in a long term care setting.
  
  

Knowledge, Skills And Abilities

• Flexible and productive in an environment with regular interruptions.
• Display high levels of customer service, responding promptly and thoroughly to the inquiries and needs of individuals both internal and external to the organization.
• Possess effective problem solving skills.
• Strong computer skills, including Microsoft Word, Excel, Outlook, Internet, HRIS, and other applications. Must be skilled in database management and record keeping.
  
  

Physical Requirements Necessary To Perform This Job

• Incumbent must be able to:
• Perform light work, with occasional or negligible lifting of objects weighing up to 20 pounds.
• Effectively communicate, including following oral and written instructions, in order to communicate with people inside and outside the organization.
• Able to effectively use office equipment to review and create information.
• Work at a desk for extended periods of time and perform long hours of work sitting at a computer.
• Frequently stand and walk to move around office/building repeatedly throughout the day.
• Able to work a flexible work schedule, including overtime, nights and weekends as required including attending events/meetings as needed.
• Able to obtain reliable transportation
  
  

Sholom is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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