Guest Services Ranger: Campground Check-Ins & Safety

Equity LifeStyle Properties, Inc.; Point (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Point, Texas is seeking a Customer Service Ranger to welcome guests, manage check-ins, and patrol the grounds. You will enforce resort rules, respond to concerns, and help ensure the safety of guests and their belongings.

The role requires a friendly, calm demeanor, strong customer service skills, and the ability to work flexible shifts, including weekends or holidays. Prior security or RV environment experience is a plus.

Qualifications

• High school diploma or equivalent.
• Basic reading, writing and math; ability to use computer applications.
• Ability to work in a collaborative team environment.
• Ability to assess a situation, use judgment and resolve problems diplomatically.
• Exceptional customer service and communications skills.
• Security experience or RV environment exposure is a plus.
• Valid driver's license and clean driving record.
• Ability to work shifts, weekends, holidays and on-call.

Responsibilities

• Greet guests on arrival and assist with check-ins.
• Monitor property and ensure areas are secure and safe.
• Enforce resort rules and contact law enforcement if needed.
• Gate screening of incoming guests and validate access.
• Conduct routine patrols and inspections of golf carts and rentals.
• Handle reservations, check-ins/outs, and sell day passes.
• Prioritize guest safety and satisfaction.

Skills

High school diploma

Computer literacy

Customer service

Teamwork

Problem solving

Security experience

Driver's license

Shift work

Communication skills

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Point, Texas is seeking a Customer Service Ranger to welcome guests, manage check-ins, and patrol the grounds. You will enforce resort rules, respond to concerns, and help ensure the safety of guests and their belongings.

The role requires a friendly, calm demeanor, strong customer service skills, and the ability to work flexible shifts, including weekends or holidays. Prior security or RV environment experience is a plus.