Guest Services Pro – Luxury Hotel, Flexible Schedule Growth

Hotel Equities; Atlanta (GA); On-site; USD 22,730 - 24,108; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

Flexible schedule

401(k)

Employee discount

Job summary

A hospitality management company is seeking a Guest Services Representative for the Hyatt Regency at Villa Christina in Atlanta, GA. This role involves greeting guests, checking them in and out, handling inquiries, resolving complaints, and providing exemplary customer service. The ideal candidate will have a high school diploma, basic computer skills, and strong communication abilities. Competitive pay between $16.50 and $17.50 per hour, with various benefits including medical, vacation, and career growth opportunities.

Qualifications

• Must be courteous and professional when interacting with guests.
• Needs proficiency in English to communicate effectively.
• Must be able to handle cash transactions accurately.

Responsibilities

• Greet and welcome guests warmly upon arrival.
• Register guests and verify reservations.
• Respond promptly to guest inquiries and resolve complaints.

Skills

Communication skills

Customer service orientation

Problem-solving

Time management

Education

High School diploma or equivalent

Tools

Basic computer skills

Cash handling skills

Job description

A hospitality management company is seeking a Guest Services Representative for the Hyatt Regency at Villa Christina in Atlanta, GA. This role involves greeting guests, checking them in and out, handling inquiries, resolving complaints, and providing exemplary customer service. The ideal candidate will have a high school diploma, basic computer skills, and strong communication abilities. Competitive pay between $16.50 and $17.50 per hour, with various benefits including medical, vacation, and career growth opportunities.