Guest Services Pro — Front Desk with Same-Day Pay

The Eddie Hotel Gillette, WY; Gillette (WY); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

Same-day pay

Employee Assistance Program

Reduced Room Rates

Job summary

The Eddie Hotel Gillette, WY is seeking a courteous Guest Services Representative to welcome guests, register arrivals, verify reservations, and provide accurate information about hotel services and local attractions.

This full-time, on-site role involves cash handling, processing payments, assisting with check-in/check-out, answering phones, resolving guest concerns, and promoting hotel amenities while maintaining a professional, friendly demeanor.

Qualifications

• High School diploma or equivalent.
• Experience at front desk/front-of-house hospitality preferred.
• Must be able to communicate clearly in English (written and spoken).

Responsibilities

• Greet and register guests; verify reservations and payment details.
• Promote the hotel’s guest program and acknowledge loyalty members.
• Handle payments and balance a cash drawer; process check-ins and check-outs.

Skills

Customer service

Communication

Cash handling

Education

High School diploma / Secondary qualification or equivalent

Job description

The Eddie Hotel Gillette, WY is seeking a courteous Guest Services Representative to welcome guests, register arrivals, verify reservations, and provide accurate information about hotel services and local attractions.

This full-time, on-site role involves cash handling, processing payments, assisting with check-in/check-out, answering phones, resolving guest concerns, and promoting hotel amenities while maintaining a professional, friendly demeanor.