Guest Services Pro: Front Desk at Oceanfront Hotel

Landmark Hotel Group; Kill Devil Hills (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Bonus money

Discounts for you and friends

Training and Development Opportunities

Job summary

Landmark Hotel Group is seeking a Front Desk Representative for the Comfort Inn on the Ocean in Kill Devil Hills, NC. This full-time Guest Services role focuses on welcoming guests, answering questions, resolving issues, and assisting with reservations to ensure a memorable stay.

You will join a team dedicated to friendly, professional service and guest satisfaction. Training and development opportunities, plus employee discounts, are offered by Landmark Hotel Group.

Qualifications

• Great Attitude and a welcoming demeanor for guest interactions.
• Clear spoken and written communication with guests.
• Ability to think quickly and resolve guest issues.
• Collaborate with team to deliver outstanding service.
• Maintain a professional appearance and demeanor at all times.
• Protect confidentiality and company assets.

Responsibilities

• Welcome Guests: Greet every guest warmly and assist with check-in.
• Answer Questions: Provide information about the hotel and local attractions.
• Solve Problems: Address guest issues promptly and efficiently.
• Assist with Reservations: Help guests book stays and ensure requests are met.

Skills

Great Attitude

Good Communication Skills

Problem Solver

Team Player

Professional Appearance

Confidentiality

Job description

Landmark Hotel Group is seeking a Front Desk Representative for the Comfort Inn on the Ocean in Kill Devil Hills, NC. This full-time Guest Services role focuses on welcoming guests, answering questions, resolving issues, and assisting with reservations to ensure a memorable stay.

You will join a team dedicated to friendly, professional service and guest satisfaction. Training and development opportunities, plus employee discounts, are offered by Landmark Hotel Group.