Front Desk Representative Full-Time

Landmark Hotel Group; Kill Devil Hills (NC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Bonus money

Discounts for you and friends

Training and Development Opportunities

Job summary

Landmark Hotel Group is seeking a Front Desk Representative for the Comfort Inn on the Ocean in Kill Devil Hills, NC. This full-time Guest Services role focuses on welcoming guests, answering questions, resolving issues, and assisting with reservations to ensure a memorable stay.

You will join a team dedicated to friendly, professional service and guest satisfaction. Training and development opportunities, plus employee discounts, are offered by Landmark Hotel Group.

Qualifications

• Great Attitude and a welcoming demeanor for guest interactions.
• Clear spoken and written communication with guests.
• Ability to think quickly and resolve guest issues.
• Collaborate with team to deliver outstanding service.
• Maintain a professional appearance and demeanor at all times.
• Protect confidentiality and company assets.

Responsibilities

• Welcome Guests: Greet every guest warmly and assist with check-in.
• Answer Questions: Provide information about the hotel and local attractions.
• Solve Problems: Address guest issues promptly and efficiently.
• Assist with Reservations: Help guests book stays and ensure requests are met.

Skills

Great Attitude

Good Communication Skills

Problem Solver

Team Player

Professional Appearance

Confidentiality

Job description

Position:Front Desk Representative Full-Time

Location: Kill Devil Hills, NC

Job Id:5995

# of Openings:0

“Recognized as the #1 workplace in Hampton Roads 2025"

Hotel Front Desk / Guest Services Representative,COMFORT INN ON THE OCEAN

Location: COMFORT INN ON THE OCEAN

Full-Time Job

Join Our Team as a Guest Services Representative!

Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.

What You’ll Get To Do:

• Welcome Guests:Greet every guest with a warm smile and help them check into their rooms.
• Answer Questions:Be the go-to person for guests who need information about the hotel or local attractions.
• Solve Problems:Help guests with any issues or requests quickly and efficiently.
• Assist with Reservations:Help guests book their stay and ensure they have everything they need.

Who we are looking for:

• Great Attitude:Always cheerful and ready to help.
• Good Communication Skills:Can talk and listen to guests clearly.
• Problem Solver:Quick thinker who can handle any situation.
• Team Player:Work well with other team members to provide great service.
• Professional Appearance:Ensure uniform and personal appearance are clean and professional.
• Confidentiality:Maintain confidentiality of proprietary information; protect company assets.

Why You’ll Love It Here:

• Bonus money for doing a great job
• Discounts for you, and even your friends and family
• Training and Development Opportunities

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.