Guest Services Pro: Flexible Hours & Growth Path

My Place Hotels; Dickinson (ND); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Direct Deposit

Cross-Training

Growth Potential

Job summary

My Place Hotels in Dickinson, ND is seeking a dedicated Guest Services Representative to be the central contact for guests from reservation to checkout. You will greet guests, handle check-ins/outs, record charges, and promote the Stay Rewarded Loyalty Program.

We value organized, dependable multitaskers with strong communication skills who can inform guests about local attractions, assist with requests, and maintain front desk records with accuracy and courtesy.

Qualifications

• Proficiency in Microsoft Office and basic computer applications.
• Excellent verbal and written communication skills.
• Strong organizational and multi-tasking abilities.
• Dependability, professionalism and consistency in work.
• Attention to detail in financial transactions and guest records.

Responsibilities

• Welcome and greet guests; handle check-ins/outs and record charges.
• Provide information about the hotel, local attractions, and dining.
• Operate the phone system and manage wake-up calls.
• Process credit card authorizations and cash transactions.
• Maintain front desk records and Night Audit tasks.
• Report issues to the General Manager.
• Adhere to safety and security protocols and inspect the property.
• Promote the Stay Rewarded Loyalty Program.
• Assist with cleaning tasks and stocking supplies.
• Deliver guest supplies and manage keys for staff.
• Assist housekeeping as needed.

Skills

Computer Skills

Communication

Organization

Multitasking

Reliability

Attention to Detail

Job description

My Place Hotels in Dickinson, ND is seeking a dedicated Guest Services Representative to be the central contact for guests from reservation to checkout. You will greet guests, handle check-ins/outs, record charges, and promote the Stay Rewarded Loyalty Program.

We value organized, dependable multitaskers with strong communication skills who can inform guests about local attractions, assist with requests, and maintain front desk records with accuracy and courtesy.