Guest Services Pro at Oceanfront Hotel

Landmark Hotel Group; Kill Devil Hills (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus program

Employee discounts

Training & development

Job summary

Landmark Hotel Group’s Comfort Inn on the Ocean in Kill Devil Hills, NC is seeking a friendly Guest Services Representative to greet guests and assist with check-in. You will be the go-to person for information about the hotel and local attractions, ensuring a smooth and welcoming experience.

The role involves handling reservations, solving guest issues promptly, and maintaining a professional appearance. Training and development opportunities, plus employee discounts, are offered.

Qualifications

• Must have a great attitude and be ready to help guests.
• Excellent communication and listening skills.
• Strong problem-solving and teamwork abilities.
• Professional appearance and ability to handle confidential information.

Responsibilities

• Welcome guests with a warm smile and assist with check-in.
• Answer questions and provide information about the hotel and local attractions.
• Resolve guest issues quickly and efficiently.
• Assist guests with reservations to ensure a smooth stay.

Skills

Great attitude

Good communication

Problem solving

Team player

Professional appearance

Confidentiality

Job description

Landmark Hotel Group’s Comfort Inn on the Ocean in Kill Devil Hills, NC is seeking a friendly Guest Services Representative to greet guests and assist with check-in. You will be the go-to person for information about the hotel and local attractions, ensuring a smooth and welcoming experience.

The role involves handling reservations, solving guest issues promptly, and maintaining a professional appearance. Training and development opportunities, plus employee discounts, are offered.