Front Desk Representative - Comfort Inn On The Ocean

Landmark Hotel Group; Kill Devil Hills (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus program

Employee discounts

Training & development

Job summary

Landmark Hotel Group’s Comfort Inn on the Ocean in Kill Devil Hills, NC is seeking a friendly Guest Services Representative to greet guests and assist with check-in. You will be the go-to person for information about the hotel and local attractions, ensuring a smooth and welcoming experience.

The role involves handling reservations, solving guest issues promptly, and maintaining a professional appearance. Training and development opportunities, plus employee discounts, are offered.

Qualifications

• Must have a great attitude and be ready to help guests.
• Excellent communication and listening skills.
• Strong problem-solving and teamwork abilities.
• Professional appearance and ability to handle confidential information.

Responsibilities

• Welcome guests with a warm smile and assist with check-in.
• Answer questions and provide information about the hotel and local attractions.
• Resolve guest issues quickly and efficiently.
• Assist guests with reservations to ensure a smooth stay.

Skills

Great attitude

Good communication

Problem solving

Team player

Professional appearance

Confidentiality

Job description

“Recognized as the #1 workplace in Hampton Roads 2025"

Hotel Front Desk / Guest Services Representative, COMFORT INN ON THE OCEAN

Location: COMFORT INN ON THE OCEAN

Full-Time Job

Join Our Team as a Guest Services Representative!

Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.

What You’ll Get To Do:

• Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
• Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
• Solve Problems: Help guests with any issues or requests quickly and efficiently.
• Assist with Reservations: Help guests book their stay and ensure they have everything they need.

Who we are looking for:

• Great Attitude: Always cheerful and ready to help.
• Good Communication Skills: Can talk and listen to guests clearly.
• Problem Solver: Quick thinker who can handle any situation.
• Team Player: Work well with other team members to provide great service.
• Professional Appearance: Ensure uniform and personal appearance are clean and professional.
• Confidentiality: Maintain confidentiality of proprietary information; protect company assets.

Why You'll Love It Here:

• Bonus money for doing a great job
• Discounts for you, and even your friends and family
• Training and Development Opportunities

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. We welcome all qualified applicants regardless of race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.