Guest Services & Occupancy Coordinator

Dexterra; Dallas (TX); On-site; USD 19,320 - 27,517; Full time

Job summary

Dexterra in Dallas, Texas is looking for a Guest Service Administrator to enhance guest experience and manage site administration. The role includes welcoming guests, managing bookings, and ensuring accurate data entry in property management systems. Ideal candidates will have a post-secondary education in hospitality or business, accompanied by at least 1 year in customer service or related fields. This position offers competitive compensation and opportunities for growth within a diverse work environment.

Qualifications

• Minimum 1 year of experience in logistics or hotel guest services and/or administration.
• Strong attention to detail with the ability to maintain accurate records.
• Experience with property management systems or hospitality software is a plus.

Responsibilities

• Welcoming guests and providing information about the site.
• Managing check-in and check-out process for guests.
• Maintaining accurate records of guest names and room assignments.
• Forecasting occupancy levels based on bookings.

Skills

Customer service skills

Attention to detail

Logistics experience

Proficiency in Microsoft Office

Education

Post-secondary education in Hospitality, Business Administration, or related field

Tools

Property Management Systems

Microsoft Excel

Microsoft Word

Job description

Dexterra in Dallas, Texas is looking for a Guest Service Administrator to enhance guest experience and manage site administration. The role includes welcoming guests, managing bookings, and ensuring accurate data entry in property management systems. Ideal candidates will have a post-secondary education in hospitality or business, accompanied by at least 1 year in customer service or related fields. This position offers competitive compensation and opportunities for growth within a diverse work environment.