Guest Services Manager | Employee-Owned Growth & Perks

Coborn's Incorporated; Brookton Corners (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discount

DailyPay

Paid time off

ESOP

Job summary

Coborn's Incorporated in Michigan is seeking a Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) to lead the front-end team, ensuring exceptional guest service across self-checkouts, regular checkouts, bagging, parcel pickup, cart room, click-and-collect, and parking areas.

The role involves supervising staff, handling light bookkeeping, and supporting the Sr.

Qualifications

• Must be at least 18 years of age.
• Prior retail or guest services experience preferred.

Responsibilities

• Supervise the front-end team and ensure high guest service standards.
• Perform bookkeeping tasks and assist Sr. Guest Services Manager with front-end operations.
• Oversee self-checkouts, bagging area, cart room, click-and-collect and parking lot areas.

Skills

Retail experience

Customer service

Team supervision

Job description

Coborn's Incorporated in Michigan is seeking a Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) to lead the front-end team, ensuring exceptional guest service across self-checkouts, regular checkouts, bagging, parcel pickup, cart room, click-and-collect, and parking areas.

The role involves supervising staff, handling light bookkeeping, and supporting the Sr.