Front End Guest Experience Manager

Coborn; Town of Rice Lake (WI); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Employee discount

DailyPay

Paid Time Off

Holiday pay

Medical & Dental Insurance

401(k) match

ESOP

Job summary

Coborn's is seeking a Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) to lead the front-end team and uphold exceptional guest service across self-checkouts, regular checkouts, bagging, parcel pickup, cart room, and click-and-collect. This role involves supervising staff, performing light bookkeeping, and partnering with the Sr.

Guest Services Manager to ensure smooth operations, strong guest engagement, and a positive, employee-owned workplace

Qualifications

• Minimum 18 years old.
• Previous retail/customer service experience preferred.

Responsibilities

• Supervise front-end team to maintain high guest service standards.
• Assist Sr. Guest Services Manager with daily tasks including cashiering, bagging, and order pickup.
• Handle bookkeeping tasks and front-end operations.

Skills

Guest service excellence

Leadership

Supervision

Communication

Job description

Coborn's is seeking a Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) to lead the front-end team and uphold exceptional guest service across self-checkouts, regular checkouts, bagging, parcel pickup, cart room, and click-and-collect. This role involves supervising staff, performing light bookkeeping, and partnering with the Sr.

Guest Services Manager to ensure smooth operations, strong guest engagement, and a positive, employee-owned workplace