Guest Services Manager - Employee-Owned Growth Path

Coborn's; Sturgeon Bay (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discount

Paid Time Off (PTO)

Paid holidays & overtime pay

DailyPay access to earned wages

Health and wellness programs

Education benefits & tuition support

Employee stock ownership (ESOP)

401(k) with employer match

Job summary

Coborn's is seeking a Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) to lead the front-end team and uphold high guest service standards across front-end operations. The role includes bookkeeping tasks and supporting areas such as self-checkouts, bagging, parcel pickup, cart room, click and collect, and parking lot operations.

The ideal candidate has prior retail/customer service experience, is at least 18, and joins an employee-owned company

Qualifications

• Must be at least 18 years old.
• Previous retail/customer service experience preferred.

Responsibilities

• Supervise and direct the front-end team while maintaining guest service standards.
• Assist Sr. Guest Services Manager with tasks across guest services, self-checkouts, bagging, parcel pickup, cart room, click & collect, and parking areas.

Skills

Customer service

People supervision

Job description

Coborn's is seeking a Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) to lead the front-end team and uphold high guest service standards across front-end operations. The role includes bookkeeping tasks and supporting areas such as self-checkouts, bagging, parcel pickup, cart room, click and collect, and parking lot operations.

The ideal candidate has prior retail/customer service experience, is at least 18, and joins an employee-owned company