Guest Experience & Operations Shift Leader

Pilot Travel Centers LLC.; Franklin (OH); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Fuel discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and staff while delivering exceptional customer service. You will help keep facilities well-maintained and running smoothly, supporting managers with daily tasks and quality standards.

Pay starts between $14.95 and $22.22 per hour, with benefits like medical plans, 401(k), tuition reimbursement, and weekly pay. The role requires a flexible schedule including nights and holidays.

Qualifications

• Experience in retail operations or store leadership.
• Strong customer service skills and ability to maintain a customer-focused culture.
• Proficient with a calculator, computer, and other equipment.
• Ability to work with teams and communicate with staff at all levels.
• Flexibility to work nights, days, weekends and holidays.

Responsibilities

• Supervise employees and store operations to ensure smooth running.
• Respond to customer needs and resolve issues promptly.
• Support managers with daily tasks and facilities maintenance.
• Uphold PFJ's quality standards and service commitments.

Skills

Retail operations

Customer service

Teamwork

Flexible schedule

Tools

Calculator

Computer

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and staff while delivering exceptional customer service. You will help keep facilities well-maintained and running smoothly, supporting managers with daily tasks and quality standards.

Pay starts between $14.95 and $22.22 per hour, with benefits like medical plans, 401(k), tuition reimbursement, and weekly pay. The role requires a flexible schedule including nights and holidays.