Guest Services Leader: Store Operations & Customer Experience

Pilot Company

Gary (IN)

On-site

USD 21,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Gary, IN is hiring Shift Leaders for the Guest Services team. You will supervise store staff, oversee daily operations, and deliver exceptional customer service to keep our facilities clean, safe, and running smoothly.

Strong teamwork and reliability are essential for success in this fast-paced retail environment. Starting pay ranges from $14.95 to $22.22 per hour with weekly pay, and benefits including a nationwide medical plan, 401(k), tuition reimbursement, and flexible

Qualifications

Previous experience or working knowledge of retail operations.
Excellent customer service skills and ability to maintain a customer-focused culture.
Proficient with a calculator, computer, and other equipment.
Ability to work as part of a team and interact with various stakeholders.
Flexibility to work nights, days, weekends, and holidays.
Background check is required.

Responsibilities

Supervise store employees and general store operations.
Provide excellent customer service to respond to customer needs.
Assist managers with tasks to keep facilities well-maintained and running smoothly.
Demonstrate knowledge of PFJ's commitment to quality and customer service.