Guest Services Leader

Pilot Company; Warrenton (VA); On-site; USD 21,628 - 32,139; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Warrenton, Virginia is seeking a Shift Leader to supervise store operations and ensure excellent customer service. The ideal candidate will have experience in retail, strong customer service skills, and the ability to work a flexible schedule.

This role involves supervising employees, assisting management, and maintaining the quality of store operations. Benefits include a fuel discount, medical plans, 401(k), and weekly pay. Military candidates are encouraged to apply.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills to maintain a customer-focused culture.
• Ability to work a flexible schedule including nights, days, weekends, and holidays.

Responsibilities

• Supervise employees and general operations of the store.
• Respond to customer needs effectively.
• Assist managers with tasks to maintain store operations.

Skills

Customer service skills

Retail operations knowledge

Team collaboration

Proficiency with calculator and computer

Flexibility in scheduling

Job description

• Position Category: Guest Services (FIELD-GUESTSRVC)

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well‑maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $15.70 - $23.33 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information

• Fuel Discount
• Nation‑wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition ReimbursementFlexible Schedule
• Weekly Pay

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.