Guest Services Leader

Pilotcompany; Northfield (MN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilotcompany in Minnesota is seeking a Shift Leader to supervise store staff and manage daily operations at our Northfield location. The role emphasizes delivering exceptional customer service and keeping facilities well-maintained while supporting store leadership.

The ideal candidate will be self-motivated, possess knowledge of store operations, and be able to work a flexible schedule including nights, days, weekends, and holidays. Apply to join a team focused on quality and customer service.

Qualifications

• Previous experience in retail operations.
• Excellent customer service skills to respond to customer needs.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Oversee store staff and general store operations.
• Respond to customer needs with excellent service.
• Support managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Customer service

Teamwork

Self-motivation

Retail operations

Tools

Calculator

Computer

Job description

Shift Leaders are responsible for supervising employees and general operations of the store.

The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers.

In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly.

This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $16.50 - $24.87 / hour

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay