Guest Services Leader

Pilotcompany; Limon (CO); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J in Colorado is seeking an experienced Shift Leader to supervise staff and oversee daily store operations. The role emphasizes outstanding customer service, self-motivation, and support for managers to keep facilities well-maintained and running smoothly.

The position offers a competitive hourly wage with a broad pay range and requires flexibility to cover nights, days, weekends, and holidays. Join a team dedicated to quality and customer service.

Qualifications

• Retail store leadership or supervisory experience.
• Excellent customer service skills and ability to respond to customer needs.
• Proficient with calculator and computer equipment.
• Ability to work with a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Flexible schedule including nights, days, weekends and holidays.

Responsibilities

• Supervise employees and general store operations.
• Support managers and ensure a smooth day-to-day store running.
• Provide exceptional customer service and maintain a customer-focused culture.

Skills

Customer service

Store operations

Calculator proficiency

Team collaboration

Job description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $17.20 - $27.50 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Benefits

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay