Guest Services II: Shelter Safety Specialist

Guest House of Milwaukee; Milwaukee (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

The Guest House of Milwaukee is seeking a Guest Services II team member to support shelter operations focused on trauma-informed practices. Responsibilities include reinforcing service standards, responding to guest needs, and conducting safety checks. The ideal candidate has prior experience in human services, exceptional communication skills, and can manage crises. This part-time position entails working 16 hours weekly on the second shift every weekend in Milwaukee, ensuring a respectful and supportive environment for guests.

Qualifications

• One year of experience in a shelter, residential, or human services environment.
• Ability to perform essential job functions with or without reasonable accommodation.

Responsibilities

• Model and reinforce trauma-informed interactions with guests.
• Conduct safety and security checks.
• Complete documentation accurately.

Skills

Communication & Interpersonal Skills

Crisis Response

Time Management

Professionalism

Education

High school diploma or GED

Job description

The Guest House of Milwaukee is seeking a Guest Services II team member to support shelter operations focused on trauma-informed practices. Responsibilities include reinforcing service standards, responding to guest needs, and conducting safety checks. The ideal candidate has prior experience in human services, exceptional communication skills, and can manage crises. This part-time position entails working 16 hours weekly on the second shift every weekend in Milwaukee, ensuring a respectful and supportive environment for guests.