Guest Services & Housekeeping Office Coordinator

Montage International; Washington; On-site; USD 28,000 - 39,000; Full time

Job summary

Montage International is seeking a Housekeeping Office Coordinator to provide office coverage and clerical support to the Housekeeping department and Director of Housekeeping. You will monitor property management systems, update room statuses, and handle administrative duties to help the team run smoothly.

The role requires strong computer skills, at least two years of customer service experience, and clear English communication. Pay is $24.00 per hour with a stable, US-based workplace.

Qualifications

• High school or equivalent education required.
• Proficient computer skills include Word, Excel, Outlook, PowerPoint and Delphi.
• Minimum of two years' experience in customer service.
• Ability to communicate clearly in English (speaking, reading, writing).
• Prior hospitality experience preferred.

Responsibilities

• Answering and directing all incoming phone calls to ensure guest satisfaction.
• Dispatching internal and external customers and Housekeeping needs to staff.
• Producing daily assignment sheets and boards.
• Monitoring and updating room statuses in the property management system.
• Entering Engineering work orders into HotSOS Systems.
• Completing all necessary paperwork and other administrative duties.
• Maintaining morale in the department with a positive attitude.

Skills

Customer service

Communication

Hospitality experience

Education

High school diploma or equivalent

Tools

Delphi

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Montage International is seeking a Housekeeping Office Coordinator to provide office coverage and clerical support to the Housekeeping department and Director of Housekeeping. You will monitor property management systems, update room statuses, and handle administrative duties to help the team run smoothly.

The role requires strong computer skills, at least two years of customer service experience, and clear English communication. Pay is $24.00 per hour with a stable, US-based workplace.