Housekeeping Supervisor

Montage Hotels & Resorts; Healdsburg (CA); On-site; USD 31,000 - 43,000; Full time

Job summary

Montage Hotels & Resorts in Healdsburg, California is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, maintain service standards, and actively support the organization's goals and values. You will supervise attendants, ensure guest rooms meet quality expectations, and partner with management to deliver exceptional hotel experiences.

The ideal candidate has at least 2 years in hotel housekeeping, strong English communication, and solid MS Office skills to manage

Qualifications

• Must be able to speak, read, write and understand English.
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Supervise day-to-day housekeeping operations to ensure high standards.
• Coach and train House Attendants, Public Area Attendants, Turndown Attendants and Room Attendants.
• Facilitate timely guest room inspections and ensure rooms return to reception promptly.

Skills

English proficiency

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Housekeeping Supervisor

Summary

The Floor Supervisor in Housekeeping is responsible for supervision of the day-to-day functions of the department ensuring excellent customer service and adherence to the department’s requirements and standards. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

Major areas of responsibility/ management include, but are not limited to:

• Thoroughly inspect assigned areas in order to provide feedback to management and associates on the cleanliness and maintenance of those areas against standards.
• Provide supervision, coaching and training to House Attendants, Public Area Attendants, Turndown Attendants and Room Attendants.
• When involved in guest room inspections and corrections need to be made, ensure the prompt return of clean rooms to reception for incoming guests.

Qualifications

• Minimum 2 years’ experience in a hotel housekeeping function
• Must be able to speak, read, write and understand English
• Knowledge of hotel housekeeping operations
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses
• Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook

Preferred

• Luxury hotel experience strongly preferred
• High school or equivalent education

Physical Requirements

Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must have finger dexterity to be able to operate office equipment.

The pay scale* for this position is $26.87

• The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.