Guest Services Host — Reservations & Front Desk

Harrison-Group; Virginia Beach (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401k

Paid time off

Health, life, dental, and vision insur

Job summary

The Harrison Group is seeking a friendly host/hostess at our Virginia Beach venue to welcome guests, manage reservations, and coordinate seating with the dining and bar staff. You will announce menus, assist guests, and maintain a tidy reception area.

Training will be provided; prior host experience is a plus. Applicants should be able to work shifts, stand for long periods, and handle multiple tasks with excellent communication and safety awareness.

Qualifications

• Experience as a host/hostess preferred.
• Must complete restaurant training course.
• Health-safety regulations knowledge.
• Strong customer-service and communication abilities.
• Ability to manage reservations and seating.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Coordinate with wait staff about seating options.
• Maintain a clean reception area.
• Cater to guests who require extra attention (children, elderly).
• Answer incoming calls and address queries.
• Assist wait staff as needed.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Reservation management

Health and safety regulations

Shift flexibility

Physical stamina

Education

High school diploma

Hospitality certification

Job description

The Harrison Group is seeking a friendly host/hostess at our Virginia Beach venue to welcome guests, manage reservations, and coordinate seating with the dining and bar staff. You will announce menus, assist guests, and maintain a tidy reception area.

Training will be provided; prior host experience is a plus. Applicants should be able to work shifts, stand for long periods, and handle multiple tasks with excellent communication and safety awareness.