Guest Services Host & Cashier

Arizona Charlies - Decatur; Las Vegas (NV); On-site; USD 19,000 - 25,000; Full time

Job summary

Arizona Charlie's - Decatur is seeking a Host/Cashier to be the first friendly face guests see and to manage seating, inquiries, and cash transactions. You’ll uphold our guest service standards and assist with hotel services information while maintaining a clean dining area.

Responsibilities include greeting guests, guiding seating, handling POS transactions, and supporting the team during busy periods. A positive attitude and accurate cash handling are essential.

Qualifications

• 6 months of experience in a full-service dining venue preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Ability to access and input information using a moderately complex computer system.

Responsibilities

• Greet guests, seat them promptly, and manage dining flow.
• Handle cash and process transactions accurately.
• Answer phones and assist guests with inquiries and complaints.
• Maintain knowledge of menu items and specials.
• Ensure cleanliness of entrance, tables, menus, and stations.
• Provide VIP recognition and special requests handling.
• Maintain confidentiality of guest information and comply with laws.

Skills

Customer service

Communication

Teamwork

English proficiency

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Arizona Charlie's - Decatur is seeking a Host/Cashier to be the first friendly face guests see and to manage seating, inquiries, and cash transactions. You’ll uphold our guest service standards and assist with hotel services information while maintaining a clean dining area.

Responsibilities include greeting guests, guiding seating, handling POS transactions, and supporting the team during busy periods. A positive attitude and accurate cash handling are essential.