Guest Services & Hospitality Operations Lead

Sodexo; Oklahoma City (OK); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

401(k) Plan with Matching Contributio

Paid Time Off

Career Growth Opportunities

Job summary

Sodexo in Oklahoma City is seeking a dynamic hospitality operations leader who will coordinate front desk, housekeeping, and maintenance to deliver exceptional guest experiences. You’ll set direction, manage resources, and drive performance across teams.

This role emphasizes staff development, client satisfaction, and process improvements, with accountability for hiring decisions and budgets. A strong focus on quality and service will define daily leadership and operational excellence.

Qualifications

• Associate’s degree or equivalent experience required.
• 2 years of related hospitality or service leadership preferred.

Responsibilities

• Oversee front desk, housekeeping, and maintenance teams.
• Set direction, deploy resources, and evaluate performance.
• Make hire/fire decisions and manage staff development.
• Balance operational efficiency with exceptional guest service.

Skills

Leadership

Budget management

Customer service

Team coordination

Front desk operations

Education

Associate’s degree or equivalent experience

Job description

Sodexo in Oklahoma City is seeking a dynamic hospitality operations leader who will coordinate front desk, housekeeping, and maintenance to deliver exceptional guest experiences. You’ll set direction, manage resources, and drive performance across teams.

This role emphasizes staff development, client satisfaction, and process improvements, with accountability for hiring decisions and budgets. A strong focus on quality and service will define daily leadership and operational excellence.