Guest Experience & Front Desk Coordinator (Equity Options)

equitylifestyleproperties

Mesa (AZ)

On-site

USD 21,000 - 28,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Equity / stock options

Paid vacations / holidays / sick time

Job summary

Equity Lifestyle Properties in Mesa, Arizona is seeking a Front Desk Clerk to greet guests and residents, provide information in person and over the phone, and act as a courteous liaison within the community.

The role requires a high school diploma or equivalent, 1+ year in customer service, strong organizational skills, attention to detail, and basic computer literacy with the ability to learn new systems.

Qualifications

High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.

Responsibilities

Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Process payments and deposits.
Run reports and submit maintenance request forms to ensure office efficiency.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Prioritize customer satisfaction, address conflicts and solve problems promptly.