Front Desk Clerk

Equity LifeStyle Properties; Mesa (AZ); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) match

Paid vacations and holidays

Job summary

Equity LifeStyle Properties in Mesa, AZ is hiring a Front Desk Clerk to provide exceptional guest and resident service, act as the property liaison, and respond to questions in person and over the phone. You will process payments and deposits, run reports, and coordinate maintenance requests to ensure office efficiency.

Collaborate with the Property Manager, communicate frequently to address inquiries promptly, and prioritize customer satisfaction while resolving conflicts with professionalism

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience preferred.
• Strong communication and organizational skills needed.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organizational skills

Phone etiquette

Computer literacy

Education

High school diploma or equivalent

Tools

POS systems

Job description

## Front Desk ClerkApplylocations: Mesa, AZtime type: Full timeposted on: Posted Todayjob requisition id: R262972With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Front Desk Clerk in Mesa, Arizona.**Wha****t you’ll do:**Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.**Your job will include:*** Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.* Process payments and deposits.* Run reports and submit maintenance request forms to ensure office efficiency.* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.* Prioritize customer satisfaction, address conflicts and solve problems promptly.**Experience & skills you need:*** High school diploma or equivalent experience.* 1+ years of experience in customer service with exceptional customer service skills.* Strong organizational skills and meticulous attention to detail.* Computer literacy and the ability to learn new systems.In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.As an Equal Opportunity Employer, we welcome and thank all applicants.