Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH

Lafrance Hospitality; Meredith (NH); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

DailyPay - Get Paid Any Day

Brand Wide Hotel Room Discounts

Referral Bonus Incentive

Job summary

A well-known hospitality company in Meredith, NH is seeking a Front Desk Associate. This role involves checking in and out guests, providing customer service, and maintaining a welcoming environment. The ideal candidate should have multitasking abilities and customer service experience. Part-time and full-time shifts are available, including weekends. Competitive pay and comprehensive benefits are included.

Qualifications

• Experience in hospitality preferred.
• Strong multitasking abilities.
• Excellent customer service skills are necessary.

Responsibilities

• Check guests in and out of the hotel and ensure proper payment.
• Answer the phone in a professional and helpful manner.
• Address and resolve guest problems to increase satisfaction.

Skills

Multitasking

Customer service skills

Tools

Fosse

Job description

Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH

Base pay range: $16.00/yr - $18.00/yr

We are hiring for a Full-Time and Part-Time Front Desk Attendant position at the Fairfield Inn by Marriott located in Plymouth, NH. This role offers comprehensive benefits, a great work environment, cross-training and mentorship opportunities, and Marriott team member discounts on hotel rooms for business and leisure travel.

Overview

As a valued member of our team, you will deliver exceptional guest experiences and contribute to a welcoming hotel environment.

Responsibilities

• Maintain a warm, welcoming, and professional demeanor while interacting with all guests
• Check guests in and out of the hotel, ensure proper payment is received, note and fulfill special requests, and record accurate information
• Answer the phone in a professional and helpful manner
• Post charges and settle guest accounts according to procedures
• Address and resolve guest problems to increase guest satisfaction
• Be knowledgeable about emergency procedures and hotel policies
• Practice punctuality for scheduled shifts

Shifts

Weekends are a must; 7-3PM and 3-11PM shift options available

Job Type

Part-Time and Full-Time

Pay

$16 - $18 Per Hour

Requirements

• Fosse Experience a plus
• Hotel experience is a plus
• Multitasking
• Customer service skills

Benefits

• DailyPay - Get Paid Any Day
• Brand Wide Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training

Seniority level

Entry level

Employment type

Part-time

Job function

Customer Service

Industries

Hospitality

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