Guest Services for UW Madison Events - Flexible Hours

BEST Crowd Management; Oregon (WI); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Competitive pay based on experience

Career growth opportunities

Training and development programs

Flexible scheduling

Job summary

BEST Crowd Management in Madison, WI, is seeking friendly Guest Services staff for events. This part-time role focuses on delivering outstanding customer service, assisting attendees, and supporting event operations.

Responsibilities include welcoming guests, guiding them to seats and facilities, answering questions, and helping with setup and crowd management. Flexible evenings, weekends, and holiday shifts are required. Pay is $15 per hour.

Qualifications

• Demonstrated experience delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to interact effectively with diverse individuals.
• Comfort with flexible work hours including evenings and weekends.
• Reliable and punctual with a strong work ethic.

Responsibilities

• Provide outstanding customer service by warmly welcoming attendees.
• Assist with event setup and signage placement as needed.
• Monitor venues for cleanliness and policy compliance.
• Answer questions and provide information about the event and facilities.
• Guide guests to seating areas, restrooms, concessions, and exits.
• Address inquiries, complaints, or issues promptly and professionally.
• Collaborate with event staff and vendors to ensure smooth operations.
• Assist with crowd management to ensure safety and a positive experience.
• Adhere to company policies and maintain professionalism.

Skills

Customer service

Communication

Interpersonal skills

Flexibility

Reliability

Stamina

Teamwork

Education

High school diploma or equivalent

Job description

BEST Crowd Management in Madison, WI, is seeking friendly Guest Services staff for events. This part-time role focuses on delivering outstanding customer service, assisting attendees, and supporting event operations.

Responsibilities include welcoming guests, guiding them to seats and facilities, answering questions, and helping with setup and crowd management. Flexible evenings, weekends, and holiday shifts are required. Pay is $15 per hour.