Guest Services & Food Service Associate

Grand Sierra Resort; Reno (NV); On-site; USD 30,000 - 42,000; Full time

Job summary

Grand Sierra Resort is seeking a team member for front-of-house cash handling and food service. You will welcome guests, take orders, process payments, and ensure accurate cash handling and proper documentation. This role requires attention to detail and a commitment to guest satisfaction.

Flexible shifts, ability to stand for long periods, and adherence to safety standards are essential. Alcohol awareness certification may be required.

Qualifications

• Previous cashiering or food handling experience preferred or any combination that provides the required knowledge, skills and abilities.

Responsibilities

• Welcome guests and provide responsive, professional service.
• Process guest orders and input into POS system.
• Record financial data and issue/return guest checks.
• Make deposits and balance cash drawers; complete cashier paperwork.
• Prepare food and beverage orders promptly.
• Keep workstations clean and organized per standards.

Skills

Cash handling

POS system

Food service

Customer service

Teamwork

Education

Cashier/food handling experience preferred

Tools

Cash register

Calculator

Credit card machine

Job description

Grand Sierra Resort is seeking a team member for front-of-house cash handling and food service. You will welcome guests, take orders, process payments, and ensure accurate cash handling and proper documentation. This role requires attention to detail and a commitment to guest satisfaction.

Flexible shifts, ability to stand for long periods, and adherence to safety standards are essential. Alcohol awareness certification may be required.