Guest Services & Floral Decor Specialist

SteinsGardenCenters; Greenfield (WI); On-site; USD 17,000 - 19,000; Full time

Job summary

SteinsGardenCenters in Greenfield, WI is seeking an Associate-Guest Services - Cashier to deliver a welcoming shopping experience. You will greet customers, assist with purchases, operate the POS, and help maintain product displays.

The role requires teamwork, strong communication, and the ability to multitask in indoor and outdoor environments. Training and daily tasks include merchandising, seasonal décor, and exceptional customer service in a friendly horticulture setting.

Qualifications

• Must have good written and verbal communication skills.
• Must be able to work in both inside and outside environmental conditions.
• Ability to multitask, prioritize, and work independently or within a team environment.
• Great organizational and problem-solving skills.

Responsibilities

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and use various resources to educate customers and assist them in choosing the right selections.
• Assist the management team in the implementation of merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company’s direction.
• Ability to be cross trained across multiple departments.
• Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers.
• Conceptualize ideas for floral decorations and home décor displays.
• Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy as directed by the management team.
• Participate in learning and development activities such as meetings, product knowledge meetings, and 1-on-1 interactions.

Skills

Customer service

Communication

Teamwork

Cash handling

Job description

SteinsGardenCenters in Greenfield, WI is seeking an Associate-Guest Services - Cashier to deliver a welcoming shopping experience. You will greet customers, assist with purchases, operate the POS, and help maintain product displays.

The role requires teamwork, strong communication, and the ability to multitask in indoor and outdoor environments. Training and daily tasks include merchandising, seasonal décor, and exceptional customer service in a friendly horticulture setting.