Customer Experience & Floral Décor Associate

Stein Garden Centers, Inc.; Town of Germantown (WI); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Stein Garden Centers, Inc. in Germantown, WI is seeking an Associate-Guest Services – Cashier to welcome customers and provide exceptional service at the register and sales floor.

You will greet customers, assist with product selection, operate the POS, maintain stock and displays, and support merchandising and store procedures in a friendly, outdoors-friendly environment.

Candidates should enjoy horticulture, have strong communication skills, and be able to work in all weather conditions.

Qualifications

• Candidates must have a passion for horticulture, yard/home décor, and seasonal merchandise.
• Must have good written and verbal communication skills along with exceptional customer service skills.
• Must be able to work in both inside and outside environmental conditions, rain or shine.
• Ability to multitask, prioritize, and work independently or within a team environment.
• Great organizational and problem-solving skills.

Responsibilities

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and use various resources to educate customers and assist them in choosing the right selections.
• Assist the management team in the implementation of merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company’s direction.
• Ability to be cross trained across multiple departments.
• Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers.
• Conceptualize ideas for floral decorations and home décor displays.
• Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy as directed by the management team.
• Participate in learning and development activities such as meetings, product knowledge meetings, and 1-on-1 interactions.

Job description

Stein Garden Centers, Inc. in Germantown, WI is seeking an Associate-Guest Services – Cashier to welcome customers and provide exceptional service at the register and sales floor.

You will greet customers, assist with product selection, operate the POS, maintain stock and displays, and support merchandising and store procedures in a friendly, outdoors-friendly environment.

Candidates should enjoy horticulture, have strong communication skills, and be able to work in all weather conditions.