Guest Services / Female Locker Rooms Attendant

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an energetic Guest Services/Female Locker Rooms Attendant to enhance guest experiences at a luxurious spa. This role involves ensuring that the spa and locker rooms are welcoming and comfortable, while providing top-notch customer service. The ideal candidate will thrive in a dynamic environment, maintaining professionalism and attention to detail. Join a company that values diversity and offers exceptional benefits, including flexible scheduling and growth opportunities. If you are passionate about hospitality and making a difference in guests' experiences, this is the perfect opportunity for you.

Benefits

Exceptional benefit plan

401K matching program

Flexible scheduling

Discounts at managed properties

Qualifications

• Experience in customer service is essential.
• Spa and retail experience is a plus.

Responsibilities

• Provide exceptional customer service to all guests.
• Maintain cleanliness and organization in locker rooms and retail areas.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Job description

Description

From the Historic Area to Hotels, Colonial Williamsburg's mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guest homes, food and beverage outlets, championship golf courses, and spa and fitness center. The Spa of Colonial Williamsburg has an immediate opening for an energetic individual to fill the position of Guest Services/Female Locker Rooms Attendant. In this position, you will be responsible for creating a positive experience for every member/guest by ensuring the Spa, Retail area, and Female Locker Rooms are luxurious, comfortable, welcoming, and relaxing environments for our guests.

Here is what you will be doing:

• Provide a high level of customer service
• Maintain a professional appearance and demeanor by start of shift in proper uniform.
• Ensure amenities in all areas and locker rooms are properly stocked, clean, and neatly organized.
• Ensure all merchandise in the retail store is clean, neat, and organized; restock any goods in the shop that have been depleted.
• Ensure a safe work environment.
• Perform additional duties as assigned.

Qualifications we are seeking:

• Experience working in a customer service environment.
• Experience working in a Spa and retail environment is a plus.
• Excellent communication and interpersonal skills.

Here is what we offer to all of our associates:

• Exceptional benefit plan for eligible associates & their family members
• 401K matching program for eligible associates
• Flexible scheduling to help you with work/life balance
• Opportunity to grow with us, a top-rated company on Glassdoor
• Discounts to any of our Crescent managed properties in North America for you & your family members

Our Differences Are What Makes Us Great!

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

All candidates hired will be required to provide proof of vaccination to the Company. The Company will provide reasonable accommodation to any individual who is not able to comply with this vaccination requirement due to a disability or other protected ground.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.