Guest Services & Events Coordinator (Student)

The University of New Mexico; Albuquerque (NM); On-site; USD 16,531 - 24,796; Part time

Job summary

The University of New Mexico is seeking a Student Guest Services and Event Assistant to interact with customers, clients, and staff across UNM Food, LoboCard Office, and the University Club. The role focuses on operations and events at the University Club at The Championship Golf Course.

A successful candidate will have strong customer service skills, a friendly demeanor, and the ability to handle multiple tasks with a flexible schedule, including evenings and weekends as required by events.

Qualifications

• Strong customer service skills.
• Friendly demeanor and professional presentation.
• Excellent attention to detail.
• Flexible scheduling including evenings or weekends as needed.

Responsibilities

• Assist UNM Club manager with daily operations and event planning for members.
• Deliver excellent customer service to faculty, staff, and students.
• Give tours of the event space.
• Schedule events using the event management software.
• Answer phone and email inquiries about meeting rooms or event space.
• Coordinate schedules with event planning logistics, catering, and on-site coordination.
• Facilitate events on-site and manage attendee relations and issue resolution.
• Plan and coordinate logistics for special events (registrations, facilities, food, A/V).
• Maintain records and files in Excel, Word, or PowerPoint.
• Assist with administrative duties across departments.
• Support UNM Food with inventory management and other projects.

Skills

Customer service

Attention to detail

Flexible scheduling

Communication

Tools

Microsoft 365

Outlook

Microsoft Office

Job description

The University of New Mexico is seeking a Student Guest Services and Event Assistant to interact with customers, clients, and staff across UNM Food, LoboCard Office, and the University Club. The role focuses on operations and events at the University Club at The Championship Golf Course.

A successful candidate will have strong customer service skills, a friendly demeanor, and the ability to handle multiple tasks with a flexible schedule, including evenings and weekends as required by events.