Guest Services & Event Operations Specialist

BEST Crowd Management; Fall River (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

BEST Crowd Management at UW-Madison is seeking staff to provide welcoming guest services at games, concerts, and campus events. You will greet guests, scan tickets, monitor entry points, and support crowd flow while adhering to safety and security procedures.

Training is provided, you will work in a close-knit team, and gain event-operations experience with potential growth within the GardaWorld network.

Qualifications

• Friendly, customer-service oriented attitude.
• Ability to communicate clearly with visitors and team members.
• Comfortable working in a fast-paced events environment.

Responsibilities

• Greet and guide guests at events.
• Scan tickets and monitor entry points.
• Maintain orderly flow of crowds and report concerns to supervisors.
• Follow safety procedures and participate in training.

Job description

BEST Crowd Management at UW-Madison is seeking staff to provide welcoming guest services at games, concerts, and campus events. You will greet guests, scan tickets, monitor entry points, and support crowd flow while adhering to safety and security procedures.

Training is provided, you will work in a close-knit team, and gain event-operations experience with potential growth within the GardaWorld network.