Guest Services Coordinator - Part Time

Sun Communities & Sun Outdoors; Jacksonville (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Guest Services Coordinator, where your customer service skills will shine! This part-time role involves greeting guests, managing administrative tasks, and ensuring a welcoming environment at a beautiful resort. With opportunities for growth and a supportive atmosphere, you'll be part of a team that values your contributions. Enjoy benefits like DailyPay for immediate access to earnings, a 401(k) plan with employer matching, and various perks that enhance your work-life balance. If you have a passion for hospitality and a knack for organization, this position is perfect for you!

Benefits

DailyPay for immediate access to earnings

401(k) with employer matching

Employee Assistance Program

Identity theft insurance

Location-specific discounts

Paid sick leave

Paid holidays

Bereavement pay

Jury duty pay

Qualifications

• At least 2 years of administrative experience in a customer service role.
• Strong proficiency in Microsoft Office and data entry.

Responsibilities

• Greet and assist guests, addressing their questions and concerns.
• Perform administrative duties including answering phones and filing.
• Manage security deposits and coordinate resident move-ins.

Skills

Customer Service

Communication Skills

Administrative Experience

Data Entry

Microsoft Office Suite

Education

High School Diploma or GED

Tools

Yardi Software

RMS Software

Job description

Join Our Team as a Guest Services Coordinator - Part Time at Sun Communities & Sun Outdoors

We are seeking a customer service-oriented individual for the role of Guest Services Coordinator at Sun RV Resorts. This position involves handling routine office and clerical responsibilities, as well as serving as the face of the resort by interacting with guests and residents.

Responsibilities

• Greet and assist guests and residents, addressing their questions and concerns.
• Check guests in and out for reservations.
• Perform administrative duties including answering phones, typing, copying, faxing, and filing.
• Manage security deposits, rent, and other payments using Yardi software.
• Coordinate resident move-ins and move-outs, and maintain accurate records.
• Review and process invoices, statements, and rental applications.
• Assist with marketing, event planning, and resort communications.
• Ensure office supplies are stocked and assist with other duties as assigned.

Qualifications

• High School Diploma or GED.
• At least 2 years of administrative experience.
• Valid driver’s license.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office Suite, email, internet, and data entry.
• Experience with Yardi and RMS software is a plus.
• Previous experience in RV resort or hotel front desk is a plus.

Benefits

At Sun Outdoors, enjoy a supportive environment with opportunities for growth, learning, and rewarding work. Benefits include:

• DailyPay for immediate access to earnings.
• 401(k) with employer matching.
• Employee Assistance Program and identity theft insurance.
• Perks & Discounts on travel, merchandise, and services.
• Location-specific discounts.
• Paid sick leave, holidays, bereavement, and jury duty pay.

Additional Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Management and Manufacturing