Lead Generator / Customer Service Representative - Brand Ambassador Lancaster, PA

Kaizen Lab Inc.; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Part time

Job summary

Carroll Water is looking for a Part-Time Sales Lead Generator to engage customers and cultivate leads for home water treatment services. The role offers a competitive hourly rate plus bonuses, with flexible hours and a dynamic work environment, ideal for outgoing and motivated individuals who enjoy customer interaction.

Benefits

401k retirement plan

Continuous training

Market value compensation

Fun, dynamic work environment

Qualifications

• Prior retail experience desired but not required.
• Ability to stand/walk for 4-8 hours.
• Smartphone proficiency for email and texting.

Responsibilities

• Engaging customers about their home water treatment needs.
• Generating appointments from store kiosks.
• Traveling citywide to store locations.

Skills

Communication Skills

Customer Service Skills

Outgoing Personality

Job description

About the Job: Carroll Water is seeking a highly motivated and organized Part-Time Sales Lead Generator to join our team of creative and engaging employees. The successful candidate will be responsible for identifying and cultivating new leads, qualifying and passing on potential sales opportunities to our sales team. Our Sales Lead Generators act as Brand Ambassadors at our partner businesses by answering customer questions about our products and services and encouraging them to schedule appointments for estimates. The ideal candidate will enjoy engaging people in conversation and be driven by commission and incentives.

We offer a fun and dynamic work environment, along with opportunities for growth and development within the company.

Pay: $20/hour plus commissions and bonuses: $15 for each lead that completes a demo/appointment, and $25 once the appointment turns into a sale or installation.

About Us: Founded in 1983 by Ron Smith to provide Carroll County, Maryland with clean drinking water. In 2015, his son Brian, who has worked in the company since age 12, acquired Carroll Water. The company's vision has continued to grow, acquiring Harr Well Drilling in 2016 and Jones Well Drilling in 2022, making Carroll Water a leader in the Water Treatment and Well Drilling industry. See Carrollwater.com for more information.

About the Role: You will help distinguish our company through professionalism, best practices, and excellent customer service to build customer loyalty. Responsibilities include:

1. Engaging customers in conversations about their home water treatment needs.
2. Explaining features and benefits of products and services while gathering customer information.
3. Building rapport with store leadership teams.
4. Representing the company professionally, honestly, and ethically.
5. Generating a high volume of appointments from store kiosks, with targets determined with your manager.
6. Traveling citywide to store locations.
7. Weekend availability when needed.
8. Working part-time with flexible hours.
9. Offering paid training and travel pay for trips over an hour.

About You: The ideal candidate will have:

• Prior retail experience (desired but not required).
• Ability to stand/walk for 4-8 hours.
• Outgoing, energetic, and self-motivated personality.
• Excellent communication and customer service skills.
• Reliable transportation.
• Smartphone proficiency for email and texting.
• Water treatment experience (a plus but not required).
• Weekend availability.

If you're passionate about our brand and products and love interacting with people, apply today! Text Kassandra at 717-415-1192 once you have applied, including your name and location.

Benefits: Market value compensation, 401k retirement plan, continuous training, and a fun, dynamic work environment.

*All new hires must pass a pre-employment background check.*

Carroll Water does not discriminate in employment based on race, color, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other protected characteristics.