Service Coordinator - Glenwood

UCHI United Church Homes, Inc.; Town of Glenwood (WI); On-site; USD 35,000 - 50,000; Part time

Job summary

A leading company in social services is seeking a Service Coordinator to support clients in maintaining independence and well-being. The ideal candidate will manage community resources, establish service plans, and collaborate with various agencies. This part-time position requires strong communication skills and a Bachelor's degree in social work, along with experience in supporting elderly populations.

Qualifications

• Two or more years’ experience working with social service delivery to the elderly.
• Proficient in operating a computer and basic office equipment.
• Membership and familiarization with American Association of Service Coordinators preferred.

Responsibilities

• Coordinate programs and services for clients or residents.
• Act as a liaison between service providers and clients.
• Monitor the delivery of services to ensure quality and satisfaction.

Skills

Analytical Skills

Communication, Oral

Communication, Written

Customer Oriented

Detail Oriented

Interpersonal

Education

Bachelor's Degree in Social Work

Tools

Microsoft Office

Other relevant software

Job description

Service Coordinator - Glenwood page is loaded

Service Coordinator - Glenwood

Apply locations Marietta, OH time type Part time posted on Posted 30+ Days Ago job requisition id JR-3423

Community Name:

Glenwood CommunityThe Service Coordinator is responsible for coordinating programs and services to assist clients or residents in maintaining the highest practicable level of independence and physical, mental, and psychosocial well-being.

Essential Functions Statement(s)

General:

• Assists and educates clients or residents and families to acquire and utilize community services which may be necessary to maintain a self-reliant lifestyle
• Acts as a liaison between community agencies, service providers and clients or residents; seeking out new services and identifying low-cost providers and/or negotiating discounts
• Monitors the delivery of services to clients or residents to ensure they are appropriate, timely and satisfactory
• Maintains a resource directory of available community services
• Maintain professional relationship with all clients or residents in the housing community to identify areas of need and make referrals to community agencies as necessary.
• Maintains resident files, including but not limited to intake information, assessment, service referral and termination information, quarterly review, and follow-up, human or civil rights violations and resident, family and provider meeting or communication notes
• Quarterly Quality Service reviews and follow-up
• Submits all required reporting data within specified timeframes
• Networks with service providers to maintain necessary relationships and pursues avenues for additional services through private, local, state and federal sources
• This position may require some travel for conference, trainings, and other company events
• Performs all other duties as assigned or directed

UCH Engage Housing Service Coordinator:

• Promotes wellness activities for all residents, including setting up onsite or mobile health care services and screenings and encourages residents to be proactive in meeting their own social, psychological, and physical needs
• Coordinates educational events for residents, families, and staff on available community resources (health care, home and community-based supports, benefits programs, and life skills programs) which will include information on any referral processes and eligibility requirements
• Assists residents in building informal support networks with other residents, family members and friends
• Coordinates volunteer support programs with service organizations in the community
• All essential functions listed under the General essential functions

NaviGuide Community Service Coordinator:

• Assess client needs to establish individual service plan
• Act as family support system and provide any needed community resources for caregivers
• Ability to deliver home visits during inclement weather
• Maintain client, family and provider meeting and communication notes
• Ability to commute daily for client home visits
• This position requires daily travel to client homes and community service providers, as well as any trainings, conferences, and other company events
• All essential functions listed under the General essential functions

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.Ability to analyze, monitor and evaluate programs and services.
• Advocacy Skills – Ability to intercede or provide support on behalf of another to accomplish a task.
• Assessment Skills – Ability to synthesize information from residents and the housing community based on comprehensive, multidimensional assessments.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. Provides excellent service to internal and external customers. Ability to establish culturally appropriate relationships.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Interpersonal - Ability to get along well with a variety of personalities and individuals. Ability to communicate empathetically. Ability to help enhance residents’ motivation for change and cultivate hope while addressing ambivalence and barriers to change.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Skills & Abilities

• Education: Bachelor's Degree in social work - preferred
• Experience: Two (2) or more years’ experience working with social service delivery to elderly population. Working knowledge of resources available in geographic location serving the community.
• Computer Skills: Must be able to proficiently operate a computer, the Internet, Microsoft Office, other relevant software, and basic office equipment
• Certifications & Licenses: Membership and familiarization with American Association of Service Coordinators helpful
• Other Requirements: Proven experience in service management or facilitation, including organizing, problem-solving, and advocating; Must be able to read, write, understand and speak the English language; Must have strong interpersonal and communication skills; Must be able to work closely with residents, family members, legal representatives, and housing community staff; Must function independently, have a high level of flexibility and personal integrity; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Us

At United Church Homes, It's All About Spirit.

As a United Church Homes team member, you help foster a spirit of unity across our communities and a commitment to person-centered care at every level of our organization. We know you have a passion for changing lives and enhancing the well-being of our residents. As a result, we want to help you reach the fullest potential in your career.

Here, your gifts and talents are appreciated. Your dedication to relationship-building is valued. At United Church Homes you are just as important as our residents, and together we provide care that nurtures, encourages and creates a sense of community.

From the nurses, dietitians, therapists, housekeepers, and others who touch residents' lives on a daily basis, to the administrators and office staff, we share a common goal: excellence in all we do.