Guest Services Coordinator - Fitness & Member Experience

Mundeleinparks; Mundelein (IL); On-site; USD 21,738 - 27,180; Part time

Benefits offered by this job

Complementary Fitness Membership

Discounts on District services

Job summary

Mundeleinparks is looking for a part-time Guest Services Attendant to support guest services at the Mundelein Community Center. The role involves providing excellent customer service, performing front desk operations, and assisting guests with various inquiries.

The ideal candidate will have strong communication skills, a high school diploma, and must be 18 years or older. CPR and First Aid certifications are required or must be obtained. An energetic and motivated attitude is essential for success in this role.

Qualifications

• Must be 18 years or older.
• Some customer service experience is preferred.
• CPR, First Aid and AED Certification required.

Responsibilities

• Greet guests in a friendly manner.
• Perform front desk operations providing excellent customer service.
• Assist guests with online account navigation.
• Conduct facility tours.
• Process registrations and transactions accurately.

Skills

Excellent customer service skills

Knowledge of computer software programs

Bilingual communication

Verbal communication skills

Leadership skills

Education

High school degree

Tools

ActiveNet software

Job description

Mundeleinparks is looking for a part-time Guest Services Attendant to support guest services at the Mundelein Community Center. The role involves providing excellent customer service, performing front desk operations, and assisting guests with various inquiries.

The ideal candidate will have strong communication skills, a high school diploma, and must be 18 years or older. CPR and First Aid certifications are required or must be obtained. An energetic and motivated attitude is essential for success in this role.