Guest Services Coordinator

Sun Communities & Sun Outdoors; Cape May (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a Guest Services Coordinator to enhance guest experiences and manage administrative tasks. This role is perfect for customer service enthusiasts who thrive in dynamic environments. You will be the face of the resort, welcoming guests, handling inquiries, and ensuring smooth operations. With a focus on collaboration and communication, you will work closely with the Resort Manager and team. Enjoy a rewarding career with excellent perks, including paid sick leave and discounts. If you are ready to make a positive impact and grow in your career, this opportunity is for you!

Benefits

Paid Sick Leave

Online HR Tools

Discounts

DailyPay

Online Learning

Bonuses

RV Site Rent Discounts

Qualifications

• Valid driver’s license required.
• Prior administrative experience is essential.

Responsibilities

• Greet guests and manage comments and complaints.
• Perform administrative duties like answering phones and filing.
• Maintain resort records and manage office supplies.

Skills

Customer Service Skills

Administrative Experience

Problem-Solving Skills

Telephone Skills

Microsoft Office Proficiency

Tools

Microsoft Office

Job description

Join to apply for the Guest Services Coordinator role at Sun Communities & Sun Outdoors

Are you a customer service all-star seeking a dynamic and rewarding organization? Join Sun RV Resorts as a Guest Services Coordinator to handle routine office and clerical responsibilities, and serve as the face of the resort by interacting with guests and residents.

Overview

Guest Services Coordinators manage office work and administrative tasks, collaborating closely with the Resort Manager and team.

Job Duties

1. Greet guests and handle comments, suggestions, and complaints.
2. Check guests in and out for reservations.
3. Perform administrative duties like answering phones, typing, copying, faxing, and filing.
4. Manage security deposits, rent, and other funds.
5. Maintain resort records, reports, and files.
6. Distribute communications such as rules, notices, and newsletters.
7. Manage office supplies and assist with marketing materials.
8. Perform other duties as assigned.

Requirements

• Valid driver’s license
• Prior administrative experience
• Strong customer service skills
• Excellent telephone skills
• Problem-solving skills
• Professional appearance
• Intermediate proficiency in Microsoft Office, email, and internet
• Experience in RV resort or hotel front desk is a plus

Perks & Benefits

Join Sun Outdoors for a challenging, inspiring, and rewarding environment with perks such as paid sick leave, online HR tools, discounts, dailyPay, online learning, bonuses, and RV site rent discounts.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing