Guest Services Coordinator - Part Time

Woodlake Trails; Cape May (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Guest Services Coordinator to join their team. This role offers a unique opportunity to be the face of the resort, engaging with guests and residents while managing routine office responsibilities. You'll be responsible for check-ins, handling inquiries, and supporting the Resort Manager. With a commitment to fostering a collaborative and supportive environment, this organization values its team members and offers numerous perks and benefits. If you're looking for a rewarding career path in a vibrant setting, this position is perfect for you.

Benefits

Paid sick leave

Online access to personal information

Participation in SunRewards program

Team Member Perks & Benefits Program

Access to online learning modules

Seasonal Bonus

Vacation RV site rent discounts

Qualifications

• Valid driver's license required.
• Experience in RV resort office or hotel front desk is a plus.

Responsibilities

• Greet guests and handle check-ins and check-outs.
• Perform general administrative duties and maintain resort records.
• Assist with marketing materials preparation.

Skills

Customer Service

Telephone Skills

Problem-Solving

Microsoft Office Suite

Administrative Skills

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!

OVERVIEW

Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.

JOB DUTIES

• Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
• Check guests in and out for their reservations.
• Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
• Collect and post security deposits, rent, or funds for other services.
• Complete and maintain resort records, reports, and files.
• Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
• Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
• Assist with the preparation of marketing materials.
• Other duties as assigned.

REQUIREMENTS

• Valid driver’s license
• Excellent telephone skills
• Good problem-solving skills
• Professional appearance
• Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
• RV resort office or hotel front desk experience, a plus

PERKS & BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

• Paid sick leave
• Online access to view and update personal information, review paystubs, annual W2s, and more
• Participation in company-wide SunRewards program
• Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
• Access to hundreds of online learning modules via Sun University
• Seasonal Now & Later Bonus
• Vacation RV site rent discounts at Sun Outdoors locations nationwide

At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [e-mail]. "Applicant Accommodation" should be included in the subject line of the email.