Guest Services & Cook — Fast-Paced Food + Guest Experience

Refuel Market; Cleveland (MS); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay access

Discounted meals

Job summary

Refuel Market in Cleveland, MS is seeking a Church’s Guest Services/Cook to deliver fast, friendly service and prepare high-quality food in line with Church’s Operating Standards Manual. The role emphasizes guest satisfaction, food safety, cleanliness, and teamwork in both front-of-house and kitchen areas.

The position blends customer service with kitchen duties, requires adherence to safety guidelines, and offers opportunities within a supportive, growth-minded company culture.

Qualifications

• Basic understanding of food safety and sanitation.
• Good customer service and communication skills.
• Ability to learn and follow company procedures.
• Ability to work efficiently in a fast-paced environment.
• Strong time management and organizational skills.
• Team-oriented with a positive, professional attitude.
• Ability to handle multiple tasks and adapt to changing priorities.

Responsibilities

• Greet guests warmly with a positive attitude.
• Take, prepare, and serve orders accurately within service times.
• Upsell menu items and promotions as directed by management.
• Handle cash transactions and deliver orders to guests.
• Address guest concerns and notify the Manager in Charge as needed.
• Report order errors, over-rings, deletions, or equipment issues promptly.
• Prepare and cook food according to quality, safety, and holding time standards.
• Set up batter station, batter mix, and organize required smallwares.
• Monitor rotation, display, and holding times for freshness and quality.
• Operate, filter, clean, and maintain fryers following safety procedures.
• Stock service areas with supplies; maintain clean workstations.

Skills

Food safety & sanitation

Customer service

Procedures adherence

Fast-paced work

Time management

Teamwork

Multitasking

Education

On-the-job training provided

Job description

Refuel Market in Cleveland, MS is seeking a Church’s Guest Services/Cook to deliver fast, friendly service and prepare high-quality food in line with Church’s Operating Standards Manual. The role emphasizes guest satisfaction, food safety, cleanliness, and teamwork in both front-of-house and kitchen areas.

The position blends customer service with kitchen duties, requires adherence to safety guidelines, and offers opportunities within a supportive, growth-minded company culture.